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What you should know before buying a bicycle online


Still don't know if it is safe to buy a bike online? So keep reading.

When buying something as important as a bicycle you need to know who and where you get it from. Quality and vendor presets are vital. You have to take certain steps before the bike is shipped to you and make the necessary adjustments yourself before hitting the road for the first time.

After that, buying a bicycle online is as safe as doing it in a physical store and contacting the seller is easy even after your purchase. You also have the added luxury of being able to weigh your options in peace - from the comfort of your couch!

bike shop

Before you receive your bike

Most of the established sellers have a first-class workshop and experienced mechanics. We receive all of our bikes directly from the supplier, after which they are sent to our own Stead cycles bike shop for inspection by mechanics with up to 20 years of experience in bike assembly and repair. The bike components, tires and brakes, as well as all nuts and bolts are double checked. This is how you do it:

Phase 1: Gears

Whether you have a chain or an internal bushing, it is important that you can trust it to perform as it should. Perfectly matched gears increase efficiency and ride comfort. If your gears are vibrating, they usually just need a little adjustment. However, it's worth asking a bike mechanic to take a look at your gear before the problem escalates.

Phase 2: Adjusting the covers

The tires are not always tight when the manufacturer gives us a bike. That's why we pay our full attention to them, making sure they are properly adjusted before the bike is delivered to you.

Phase 3: Brake Adjustment

Brake systems, both mechanical and hydraulic, must be adjusted and inspected by a qualified bicycle mechanic before your safety is 100% guaranteed. We perform a brake test on each bicycle before shipment.

Phase 4: The Final Test

Here our mechanics carefully check all bolts, brakes, suspension forks, bearings and chains - everything that is important for your safety. All bikes packed and ready for delivery have passed the quality control of our mechanics, something that is confirmed by the mechanic's signature on the package you receive.

What to do once your bike arrives

It would be great if you could open the box and get on your bike, right? However, to ensure your bike arrives undamaged, the front wheel, handlebars, and pedals are typically removed from the frame. This, of course, is not done to slow things down once you get your hands on the bike, but rather to protect your new bike as much as possible.

For this reason, it is essential that you make final adjustments at home before embarking on your first trip. We send you all the tools and parts you need, as well as clear instructions with photos and a step-by-step guide for assembly.

Even with a detailed manual, some of the parts can be difficult to fit if you've never ridden a bike before. Our videos below show how to mount and adjust a bike. We recommend that you check it out before you start to make sure you are doing everything right and that your bike is perfectly mounted.

Do you have any questions or would you like to make a special adjustment to your bike?

In order to avoid any problems and to get your bike on the road as smoothly as possible, we have prepared a list of articles with solutions to the most common problems you face when cycling. The articles provide information on how to troubleshoot small problems that may arise. However, if you cannot find an answer to your problem, you can contact our customer service. We will be happy to help you, whatever your problem is!


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